Brand Audit and Metrics

If you’re not measuring your brand, you’re not managing it.


Brand audit & metrics reveal what’s worth investing in, and how to align marketing activity with measurable business outcomes.

Understand & increase your brands monetary value.

A brand audit is a structured evaluation of how your brand is perceived, how it performs, and how it delivers against business objectives. It examines consistency, competitive position, customer perception, and the effectiveness of current communications.

For Canadian SMBs, brand audits and metrics are practical business tools. They clarify what’s working, what’s wasting money, and where to focus effort.

By applying brand metrics and scorecards, we make the intangible tangible. The result is evidence-based direction that keeps your business relevant, competitive, and accountable for brand investment.

brand audit and metrics

Brand Audit & Metrics for Canadian Business

Brand audits are data-driven and tied directly to commercial outcomes. We begin by mapping your current brand assets (visual identity, messaging, digital presence, customer touchpoints, social media…) and evaluating them against industry benchmarks and competitor activity. This includes desk research, customer and employee surveys, stakeholder interviews, and sentiment analysis.

From there, we develop a brand scorecard that tracks perception, consistency, equity, and effectiveness over time. The findings aren’t left in a slide deck; they’re workshopped with your team and linked to actionable steps across marketing, operations, and culture.

Every strategist at Frank has senior big-agency experience with Fortune 500  brands. We understand the discipline of measuring brand performance and have deep experience helping companies improve their results.

Brand Audit Canada

01

Scorecard development

02

Qualitative Research

03

Employee Engagement

04

Perception Mapping

05

Marcomms Audit

06

Quantitative Research

07

Value Tracking

08

Positioning

09

Sentiment Analysis

10

Competitor Benchmarking

11

Social Listening

12

Dashboarding

Brand Audit Clients

  • Yesa

    Developing organisational capability to move towards customer centricity requires a clear customer vision and strategy, effective CX leadership, ongoing curiosity, research, experience, design and management competencies that create the adaptability needed to meet fast-changing market demands.

    View Project

Brand Audit & Metrics Services

Make sure your brand and marketing have a positive trajectory.

If you want to know whether your brand is working and how to improve it, the first step is measuring it. Contact us to explore how brand metrics could benefit you.

Brand Strategy Insights